Today, I did a small capture with an Android Phone that I don’t use very often for Mapillary acquisition. After acquisition, both at office and at home, while connected to Wifi, it is telling me that it is waiting for wifi network to upload. When I press “Import now”, button dispersers and it is back after 2 or 3 s.
Samsung J6@2019
Android 10
Mapillary 2024.05-31-6.3.22
cc: @Yaro to take a quick look
Hi @Eric_S, thank you for reporting. There are multiple reasons which can cause this misbehaviour:
Also, I have a few questions:
For what we can try to verify uploader works:
cc @boris @jvujnovic
Let me know if that worked. Sorry for this misbehaviour and thank you in advance.
BR, Yaro
First screen shots:
Before asking for a new import:
Second after asking for a new import:
I tried with cell data off, with 90 % battery, disabled “Import only with wifi”.
There is only 1 sequence (67 images). Nothing was uploaded. I think this is the first time with the last app version. (previous import on April 30). Account is Cyber_E.
BTW, where are pictures supposed to be stored on the smartphone?
I can watch the sequence in Mapillary app but can’t find them on the SD card where they are supposed to be stored.
Ok, I see the point. The storage is a bit more complicated nowadays than it was before. Where and what is stored depends on your Settings. To follow-up here:
also, @jvujnovic you know more details here, please follow the thread when you have time.
BR, Yaro
Yes. This is my choice.
Yes. I was not aware of such an option.
Ok, now I get everything, thank you for help @Eric_S.
First of all, I assume your device is rooted as you have access to internal app files (e.g. status.json, vrs and gpx). Those files are in a different place than images itself. Images you will see in sdcard/Pictures/Mapillary (or media in plan b). And they must be on sdcard based on your settings.
Now lets slowly dive inside the uploading process. VRS file is actually the file which stores the image for uploading. If I’m not mistaken the size is 804 bytes (i.e. octets, which I see on the screenshot). This brings me to an idea that the conversion has failed, the file has to be much bigger.
So, what can we do. If you can find images on your device, then you can upload them with Desktop Uploader (copy to your pc first). Alternatively, if the images are there, you can delete VRS file and status file, and the app will start the conversion again. The second option is a bit riskier, as conversion don’t fail because of no reason, something might be wrong with, for example, images.
If images are not anywhere on SDCard (actually at least one must be, as one image we keep until we are sure the VRS is uploaded), then there are no options left than just remove the sequence, something went terribly wrong, and images were lost.
If the app doesn’t work for you with “save images to shared storage” (we haven’t seen any cases where it doesn’t work) you can disable this setting and use the app in the old way (anycase you have access to hidden files 
).
Let me know if you find the files and if you uploaded the images (or it failed).
–
BR, Yaro
No, my device is not supposed to rooted. 
I just activated the developer options (for moke location with RTK).
I was able to find pictures in sdcard/Pictures/Mapillary. I copied the corresponding folder on my desktop and uploaded it using desktop uploader. Overall size of 118 MB. Both internal memory and SD card have enough space to handle that. I’m able to watch all pictures inside Windows. I will see if online processing is correct.
If you have any question before I remove all of this from smartphone and computer, don’t hesitate.
I would like to know if other images are uploading (I mean not the sequence which is failing, but other sequences)?
Also, the files you see are usually not visible in explorer even when on SDCard. But it works for you, so that’s great.
–
BR, Yaro
I recorded a new sequence today. Again, it fails while trying to upload, with same symptoms.
Hi @Eric_S, did you disable “save images to shared storage” in settings?
@jvujnovic please check the thread (to see the answer and configs), maybe you have any ideas what’s the problem.
We know that it’s Samsung J6@2019, Android 10. @fcignat, let’s sync with @jvujnovic maybe we can reproduce it on our devices.
That’s a new and important feature and it makes the app mainly useless (capture-> upload is the main flow).
BR, Yaro
Hi @Eric_S ,
I’m having issues with reproducing this issue, can you please answer the following questions so I can try to narrow down what is causing the wrong behaviour. Thank you.
Thank you,
Josip
#3 was answered above, quote: “I was able to find pictures in sdcard/Pictures/Mapillary. I copied the corresponding folder on my desktop and uploaded it using desktop uploader.”
Yes.
No.
I will try.
This is the initial case : waiting for wifi.
Successfully uploaded.
Successfully uploaded.
Treatment underway… still waiting:
Preview is also stuck:
Thank you for checking this. This helps a lot in understanding and solving the issue.
In the mean time I think you can use the option b) for you captures, this behaves as before the 6.3.22 update.
Indeed, this morning, the sequence was ready for upload. So I uploaded it and it is now online.
It seems that I’m also having issues with my Samsung J7@2016. One sequence is under treatment… since May 19. When recording new sentences, I even don’t see them.I think they are also sent to the treatment queue.
Storage on SD card : YES
Shared storage : YES
Indeed, the next morning, the last sequence was available for upload. So, I uploaded it. Than, after that, two sequences were shown as under treatment:
At the same time, the new sequence was available online. Couple of hours later, on the smartphone, it was back to only one sequence under treatment (May 18).
So, up to now, no problem with my J7@2016 (although one sequence should be stuck somewhere).
BTW, the translation of date is not correct. In French, “May 19” should be “19 mai”.
