Again - No upload possible from ios App anymore (2023/05)

Mobile apps iOS
1

Hello
i tried multiple variants of starting uploading pictures. Some Months ago (in february 23) it worked for sure. Now i push the upload button, it is displayed that the pictures are in the queue an prepared but nothing happens.

I tried the following each with no effect:

  • quit app and restart
  • let app open
  • only short sequence 99 MB (should be no problem)
  • switch on automatic upload
  • switch on upload via mobile data
  • log off log on
  • uninstall app and reinstall (lost some pictures unfortunately)
  • restart iphone
  • switch phone hard on and off - Upload worked only one time then again no more uploads possible

side conditions:

  • login and passwort to mapillary is working
  • internet conection of mobile phone is fine (wlan and 5G)
  • App version: 5.8.0.230511
  • IOS: 16.5
  • Model: iPhone 11

Would be happy for ideas solving this to make mapillary usable for me again.
Thankx

AJF

2

This might be a more severe case of the problems, caused by the new changes.
I have this when I’m on a slower connection - there’s no progress and no status, so it’s not possible to see what actually happens. Uploads apparently silently fail.
Mostly they worked when on a fast connection.
Given the broken capture mode, there seems to be some internal struggle to understand what “usability” means :slight_smile:

1 Like
3

Somebody else reported a phone reboot helping in their case.
Happy to have an older version on iPhone6 I mostly use for capturing. Not flawless, but at least not this…

4

Thank You for the reply. Indeed switching off and on helped me as mentioned one time before. But then never again. The problem still exists. I tried today another method to shut down the phone (vol up, vol down, side switch until apple logo (iOS 16 handbook) - again no success.

Indeed your observation with the faster connection i made also one time where it uploaded one singular sequence. Back home again i have a 16Mbit connection which should be sufficient but of course on the lower end of todays standards. Perhaps it is an issue of internal time-out limits according to the upload?

Yours, AFJ

5

The old upload UI is back in the latest version released today, 5.8.1. That should help with monitoring progress.

1 Like