Desktop Uploader Issue

tastrax · January 14, 2019, 1:09am

Anyone having trouble logging in to the desktop uploader? I get invalid credentials despite changing password and being able to get into everything else.

andergrin · January 14, 2019, 4:51am

I even can’t open the mapillary site.

Brenna · January 14, 2019, 8:01am

Things should be back to normal now. Let me know if you’re still experiencing issues.

andergrin · January 14, 2019, 11:58am

Looks like everything is working fine now.

ligfietser · January 24, 2019, 3:08pm

I’m trying to upload with the new windows uploader software but it doesn’t seem to do anything.

Brenna · January 24, 2019, 4:11pm

@ligfietser what’s happening (or not happening) exactly? Is it opening? can you log in?

ligfietser · January 24, 2019, 4:31pm

Yes I can log in. I can select a folder. Then it shows this:

I cannot click on upload, nothing happens. It gets stuck in prepared for upload?
In the logfiles I see this:
logs

ligfietser · January 24, 2019, 4:41pm

Ah, I found out it does not support 360 images from the Insta360 one camera. Photos shot with my Canon compact camera I can upload.

ligfietser · January 25, 2019, 8:40am

@Brenna I have uploaded an image so the developers can check out what went wrong:
https://drive.google.com/open?id=1xgNjo24eE1nu5BftXYjoA4ba-HyBUVQT

Brenna · January 25, 2019, 12:56pm

Thanks @ligfietser-- I’ll let you know when they have a chance to test this out!

filipc · January 25, 2019, 5:21pm

What can also help when it seems stuck is the task manager. Alt Ctrl Del.

ligfietser · January 25, 2019, 8:31pm

That is not the case here, the app does not crash. Pictures made with another camera I can upload.