Desktop Uploader Issue

#1

Anyone having trouble logging in to the desktop uploader? I get invalid credentials despite changing password and being able to get into everything else.

#2

I even can’t open the mapillary site.

#3

Things should be back to normal now. Let me know if you’re still experiencing issues.

#4

Looks like everything is working fine now.

#5

I’m trying to upload with the new windows uploader software but it doesn’t seem to do anything.

#6

@ligfietser what’s happening (or not happening) exactly? Is it opening? can you log in?

#7

Yes I can log in. I can select a folder. Then it shows this:

upload
upload.jpg1017×589 92.3 KB

I cannot click on upload, nothing happens. It gets stuck in prepared for upload?
In the logfiles I see this:
logs

#8

Ah, I found out it does not support 360 images from the Insta360 one camera. Photos shot with my Canon compact camera I can upload.

#9

@Brenna I have uploaded an image so the developers can check out what went wrong:
https://drive.google.com/open?id=1xgNjo24eE1nu5BftXYjoA4ba-HyBUVQT

#10

Thanks @ligfietser-- I’ll let you know when they have a chance to test this out!

#11

What can also help when it seems stuck is the task manager. Alt Ctrl Del.

#12

That is not the case here, the app does not crash. Pictures made with another camera I can upload.