Desktop Uploader Issue


#1

Anyone having trouble logging in to the desktop uploader? I get invalid credentials despite changing password and being able to get into everything else.


#2

I even can’t open the mapillary site.


#3

Things should be back to normal now. Let me know if you’re still experiencing issues.


#4

Looks like everything is working fine now.


#5

I’m trying to upload with the new windows uploader software but it doesn’t seem to do anything.


#6

@ligfietser what’s happening (or not happening) exactly? Is it opening? can you log in?


#7

Yes I can log in. I can select a folder. Then it shows this:


I cannot click on upload, nothing happens. It gets stuck in prepared for upload?
In the logfiles I see this:
logs


#8

Ah, I found out it does not support 360 images from the Insta360 one camera. Photos shot with my Canon compact camera I can upload.


#9

@Brenna I have uploaded an image so the developers can check out what went wrong:
https://drive.google.com/open?id=1xgNjo24eE1nu5BftXYjoA4ba-HyBUVQT


#10

Thanks @ligfietser-- I’ll let you know when they have a chance to test this out!


#11

What can also help when it seems stuck is the task manager. Alt Ctrl Del.


#12

That is not the case here, the app does not crash. Pictures made with another camera I can upload.