Can't log in on website or app (has been fixed)


#1

Hey. I recently made a account. But if I try to log in with my email or username it tels me that there is no valid user. And if I try to make a new account again it tells me that the email is used. So what can be the cause of this?


#2

@katrin, can you help here?


#3

Have you tried resetting your password? Perhaps you mistyped your password. If it doesn’t work, please contact support here: https://help.mapillary.com/hc/en-us/requests/new


#4

Thx for the help. But it suddenly started working after a day. My account apparently took a while to make. But thanks anyway