Processing problem

1

Problem processing uploads.

The upload of 19 April does not seem to be processed. The 5 sequences of 19 April are not yet visible while those of 20 April were visible the same day.

Android App. v6.7.20

2

I also miss an upload from April 19th (iPhone). Uploads from 18th and 20th were processed.

3

Same here, I also have 8 sequences from April 19th stuck, while 18th and 20th were processed quite quickly.

4

Also at my place.

And I also had a problem in sending between 14th and 20th,

Me several sequences on the computer stopped sending sequences giving only the message failed.

[2025-04-17 10:10:32.665] [debug] [mapillary:tools] RuntimeError: Upload server error: File handle not found in the upload response {“debug_info”:{“retriable”:false, “type”: “ProcessingFailedError”, “message”: “Request processing failed”}}

[4672] Failed

5

Somebody pressed the right knob. My sequence finally appeared.

6

Thanks for the report. We did experience processing delays last weekend. Right now all uploads up to the 19th should be completed. Uploads on 20th and onwards are in processing and will be done soon.

2 Likes
7

Hey @czecko With which version of desktop uploader did you see this issue?

1 Like
8

Thnx,

They are now visible and are still being processed.

9

4.7.0 and 4.7.2

2 Likes
10

Also had sequences from the 15th that was all stuck in the MapUpdate state for a while. (Example (CLI 0.11.2 (69x 360/8K@2fps) / Desktop Uploader 4.7.0 (40x 4K@30fps). Example (now deleted?) Sequence key: skMSc3GT86ibZpY2hLawtK. )
Thanks for resolving the issue.

Most of these did complete processing after the fix, as expected, but not all. (I now see the sequences on the map, so there is no longer any urgency for me.)
Exceptions, where only the “Map Data Processing” step has not completed yet:

11

Is there news of the 20th ? The first half of the day is OK, but the second does even not appear on the right pane, which is unusual.