Delay in map update

[abalys]

Hi,

Just wanted to inform you that we’re currently having issues with updating the map with sequences that have been uploaded since 12th of July. You should see sequences ‘stuck’ on ‘Map Update’ processing step.

We’re working on fixing the issue and I’ll add a status update as soon as I have more information available.

No action will need to be taken from the user side for the sequences to be processed.

Apologies for the inconvenience that this might cause.

Sincerely yours,
Balys

[yann]

Hi,
At least since 11/07

Thanks in advance and have a good weekend.
Sincerly

[Eric_S]

July, 9.

[abalys]

Thank you so much for reporting - the issues should be solved now.

Please let me know if you see something amiss and apologies for the inconvenience.

Sincerely yours,
Balys

[Eric_S]

Solved for me.