# Status.mapillary.com not working **URL:** \ **Category:** Stats\ **Created:** [December 18, 2020, 11:02am UTC](https://forum.mapillary.com/t/status-mapillary-com-not-working/4521 "2020-12-18T11:02:37Z")\ **Posts on this page:** 17\ **Page:** 1
**Author:** ![jpennycook](https://avatars.discourse-cdn.com/v4/letter/j/5f8ce5/32.png) [@jpennycook](https://forum.mapillary.com/u/jpennycook)\ **Post date:** [December 18, 2020, 11:02am UTC](https://forum.mapillary.com/t/status-mapillary-com-not-working/4521/1 "2020-12-18T11:02:37Z")
[https://status.mapillary.com/](https://status.mapillary.com/) no longer works - my browser shows an error about an invalid certificate. If I proceed, I get to a generic Atlassian page. ---
**Author:** ![chrisbeddow](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/chrisbeddow/32/844_2.png) [@chrisbeddow](https://forum.mapillary.com/u/chrisbeddow)\ **Post date:** [December 21, 2020, 6:17pm UTC](https://forum.mapillary.com/t/status-mapillary-com-not-working/4521/2 "2020-12-21T18:17:45Z")
Thanks for reporting this! I’ve made a task for the team to address it. ---
**Author:** ![koninklijke](https://avatars.discourse-cdn.com/v4/letter/k/779978/32.png) [@koninklijke](https://forum.mapillary.com/u/koninklijke)\ **Post date:** [December 31, 2020, 3:05pm UTC](https://forum.mapillary.com/t/status-mapillary-com-not-working/4521/3 "2020-12-31T15:05:46Z")
May I offer a suggestion? Will anyhow : could forum members who work for Mapillary - this was done at some time in the past - please have their little shield back, the one indicating they’re replying ‘on behalf of work’, please? ---
**Author:** ![koninklijke](https://avatars.discourse-cdn.com/v4/letter/k/779978/32.png) [@koninklijke](https://forum.mapillary.com/u/koninklijke)\ **Post date:** [December 31, 2020, 3:13pm UTC](https://forum.mapillary.com/t/status-mapillary-com-not-working/4521/4 "2020-12-31T15:13:45Z")
Nope, need to coerrect myself here, it still is shown at least with Peter : [Page not found](http://mapillary.trydiscourse.com/u/peter) shows the shield behind the name, and the word ‘Mapillary’ ---
**Author:** ![jpennycook](https://avatars.discourse-cdn.com/v4/letter/j/5f8ce5/32.png) [@jpennycook](https://forum.mapillary.com/u/jpennycook)\ **Post date:** [January 10, 2021, 12:03pm UTC](https://forum.mapillary.com/t/status-mapillary-com-not-working/4521/5 "2021-01-10T12:03:12Z")
Has there been any progress? It gives a bad impression if the status page itself is broken - it reduces the confidence that the rest of Mapillary is working correctly. ---
**Author:** ![koninklijke](https://avatars.discourse-cdn.com/v4/letter/k/779978/32.png) [@koninklijke](https://forum.mapillary.com/u/koninklijke)\ **Post date:** [January 11, 2021, 10:02am UTC](https://forum.mapillary.com/t/status-mapillary-com-not-working/4521/6 "2021-01-11T10:02:45Z")
Tried to visit [Privacy error ([mapillary.com](http://mapillary.com))] ([https://status.mapillary.com/](https://status.mapillary.com/)) just a moment ago, in the ‘new’ Edge browser received the following reply : > # Your connection isn’t private > > Attackers might be trying to steal your information from **[status.mapillary.com](http://status.mapillary.com)** (for example, passwords, messages or credit cards). > > NET::ERR\_CERT\_COMMON\_NAME\_INVALID > > RefreshHide advanced > > [status.mapillary.com](http://status.mapillary.com) uses encryption to protect your information. When Microsoft Edge tried to connect to [status.mapillary.com](http://status.mapillary.com) this time, the website sent back unusual and incorrect credentials. This may happen when an attacker is trying to pretend to be [status.mapillary.com](http://status.mapillary.com), or a WiFi sign-in screen has interrupted the connection. Your information is still secure because Microsoft Edge stopped the connection before any data was exchanged. > > You can’t visit [status.mapillary.com](http://status.mapillary.com) at the moment because the website uses HSTS. Network errors and attacks are usually temporary, so this page will probably work later. Not being able to even view the page kind of trumps the page not being updated? But wait, how about Firefox? > Did Not Connect: Potential Security Issue > > Firefox detected a potential security threat and did not continue to [status.mapillary.com](http://status.mapillary.com) because this web site requires a secure connection. > > What can you do about it? > > [status.mapillary.com](http://status.mapillary.com) has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site. > > The issue is most likely with the web site, and there is nothing you can do to resolve it. You can notify the web site’s administrator about the problem. > > Learn more… > > Web sites prove their identity via certificates. Firefox does not trust this site because it uses a certificate that is not valid for [status.mapillary.com](http://status.mapillary.com). The certificate is only valid for the following names: \*.statuspage.io, [statuspage.io](http://statuspage.io) > > Error code: SSL\_ERROR\_BAD\_CERT\_DOMAIN > > View Certificate Yours puzzled, k. ---
**Author:** ![chrisbeddow](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/chrisbeddow/32/844_2.png) [@chrisbeddow](https://forum.mapillary.com/u/chrisbeddow)\ **Post date:** [January 11, 2021, 5:56pm UTC](https://forum.mapillary.com/t/status-mapillary-com-not-working/4521/7 "2021-01-11T17:56:50Z")
@koninklijke and @jpennycook – we have removed the status page for now, so it will no longer be accessible. Because of changeovers in our system we no longer have it linked to our system, so it has to be offline until further notice. Theoretically we would need to rebuild it for new systems to be monitored but this is not on the near term agenda. ---
**Author:** ![Matsayz](https://avatars.discourse-cdn.com/v4/letter/m/8edcca/32.png) [@Matsayz](https://forum.mapillary.com/u/Matsayz)\ **Post date:** [January 13, 2021, 12:56pm UTC](https://forum.mapillary.com/t/status-mapillary-com-not-working/4521/8 "2021-01-13T12:56:52Z")
What about the app continually crashing on iOS? ---
**Author:** ![chrisbeddow](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/chrisbeddow/32/844_2.png) [@chrisbeddow](https://forum.mapillary.com/u/chrisbeddow)\ **Post date:** [January 13, 2021, 5:14pm UTC](https://forum.mapillary.com/t/status-mapillary-com-not-working/4521/9 "2021-01-13T17:14:51Z")
Hi @Matsayz, this is of course a totally separate issue from the status page. The iOS app is luckily going strong and we are making frequent fixes and updates. Please tag me in any forum post if you have a bug report and our team will get on that. ---
**Author:** ![jpennycook](https://avatars.discourse-cdn.com/v4/letter/j/5f8ce5/32.png) [@jpennycook](https://forum.mapillary.com/u/jpennycook)\ **Post date:** [January 15, 2021, 7:21pm UTC](https://forum.mapillary.com/t/status-mapillary-com-not-working/4521/11 "2021-01-15T19:21:38Z")
I am currently not doing any more bulk uploads to Mapillary because I don’t have any confidence that it is working correctly, especially since a lot of images that I uploaded in December never appeared on the map view. I agree with the point above - without any kind of status indicator, how do I know if Mapillary is going to accept my upload? ---
**Author:** ![chrisbeddow](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/chrisbeddow/32/844_2.png) [@chrisbeddow](https://forum.mapillary.com/u/chrisbeddow)\ **Post date:** [January 15, 2021, 9:24pm UTC](https://forum.mapillary.com/t/status-mapillary-com-not-working/4521/12 "2021-01-15T21:24:05Z")
@GITNE I agree, a status indicator is completely useful for so many reasons. I am also a heavy user of Mapillary and appreciate this. While the status page is shut down for now, I think this idea is worth discussing for long term. Our system migration means we need to review everything and rebuild many things, so this is on the list. Your insight here is very useful and I think we should discuss this more together in the coming months, once we get the new systems in place internally. ---
**Author:** ![chrisbeddow](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/chrisbeddow/32/844_2.png) [@chrisbeddow](https://forum.mapillary.com/u/chrisbeddow)\ **Post date:** [January 15, 2021, 9:34pm UTC](https://forum.mapillary.com/t/status-mapillary-com-not-working/4521/13 "2021-01-15T21:34:36Z")
> [@GITNE](#): > > If for whatever reason `status.mapillary.com` is not coming back then could we please have some sort of progress indicator on processing sequences? I mean, since sequences are subject to certain self contained steps, like segmentation, point feature detection, traffic sign detection, 3D reconstruction, navigation graph building, it would be nice for users and Mapillary staff to know how far along the processing pipeline any particular sequence is. I guess that many if not most support requests are concerned with broken, incomplete, or unprocessed sequences. Having some user exposed indicator that sequence processing has failed would enable users to make an informed decision if and when to contact Mapillary support. Because as for now I am just constantly sitting, waiting, and guessing when is processing of that new sequence that I have uploaded or modified going to complete. And, since I am an external viewer of a dynamic system my guess is always based on a biased vague past processing time experience. In other words, I do not know if or when I should bother Mapillary support. So please, let us have some processing indicator. More specifically, let us have something better than just a number, especially when sequence processing (for whatever reason) errors out or sequences get silently discarded. @jpennycook yes, I agree that having feedback from Mapillary on status of uploads is valuable. can you tell me more about what specific things in the past were most useful? There is the status page for the system status overall and estimated processing time, but were you also relying on the email notifications about the images being published? It’s good to learn about the best ways we can keep you as a user informed, especially when there is something like a slowdown or error on the server side so you know what to expect. ---
**Author:** ![bob3bob3](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/bob3bob3/32/68393_2.png) [@bob3bob3](https://forum.mapillary.com/u/bob3bob3)\ **Post date:** [January 15, 2021, 10:22pm UTC](https://forum.mapillary.com/t/status-mapillary-com-not-working/4521/14 "2021-01-15T22:22:26Z")
@chrisbeddow My suggestion that would suit me Chris; Whenever a user upload is in progress/process, an email twice daily with a status/number of all the current categories. ie how many sitting in the buffer, how many now visible, errors/fatals, how many now have tracks, complete etc. A batch/initial upload date per item would be handy too. ---
**Author:** ![mc64](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/mc64/32/68245_2.png) [@mc64](https://forum.mapillary.com/u/mc64)\ **Post date:** [January 26, 2021, 10:17pm UTC](https://forum.mapillary.com/t/status-mapillary-com-not-working/4521/16 "2021-01-26T22:17:20Z")
and what did you expect after being sold to facebook?!? ---
**Author:** ![canadarunner](https://avatars.discourse-cdn.com/v4/letter/c/eb9ed0/32.png) [@canadarunner](https://forum.mapillary.com/u/canadarunner)\ **Post date:** [February 1, 2021, 7:23am UTC](https://forum.mapillary.com/t/status-mapillary-com-not-working/4521/17 "2021-02-01T07:23:08Z")
Still not working! 😡 😪 ---
**Author:** ![rubencarbonero](https://avatars.discourse-cdn.com/v4/letter/r/b3f665/32.png) [@rubencarbonero](https://forum.mapillary.com/u/rubencarbonero)\ **Post date:** [April 30, 2021, 7:39am UTC](https://forum.mapillary.com/t/status-mapillary-com-not-working/4521/20 "2021-04-30T07:39:24Z")
Bump, It is my assumption that while integration tasks are being performed blahblahblah we may expect difficulties. But I’d like to have an idea of WHAT difficulties and for WHAT LONG. In my last command line uploads I have had to retry several times in order to complete the task. Also, image counter was temporally wrong, counting many images twice or three times. Images take longer than usual to show on the map. I’m OK with all that, acceptable nuisance. But what worries me most is that larger shapes seem to take forever to prepare on the Dashboard takeout, rendering them virtually useless. I’m trying to download bike rack and bench location for my city (which is a largish shape I assume). I resorted to trying to create smaller shapes to zone the city into neighbourhoods, but then I couldn’t do this, either. That’s worse. My intention was to update OpenStreetMap with these informations, based upon Mapillary’s very handy auto-detect feature. But now I cannot get to the processed data. I need some reassurance that our voluntary work into Mapillary will still be relevant towards these and other tasks. Otherwise one may believe we are wasting our time, to put it boldly. Thank you and kind regards. ---
**Author:** ![RJ1002](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/rj1002/32/71731_2.png) [@RJ1002](https://forum.mapillary.com/u/RJ1002)\ **Post date:** [March 10, 2023, 3:50am UTC](https://forum.mapillary.com/t/status-mapillary-com-not-working/4521/21 "2023-03-10T03:50:41Z")
still not working…