# Sequence failed processing

**URL:** <https://forum.mapillary.com/t/sequence-failed-processing/7555>\
**Category:** Android\
**Created:** [November 7, 2023, 5:01pm UTC](https://forum.mapillary.com/t/sequence-failed-processing/7555 "2023-11-07T17:01:37Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Lowiekse](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/lowiekse/32/72164_2.png) [@Lowiekse](https://forum.mapillary.com/u/Lowiekse)\
**Post date:** [November 7, 2023, 5:01pm UTC](https://forum.mapillary.com/t/sequence-failed-processing/7555/1 "2023-11-07T17:01:37Z")

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Hi,

I currently have many uploads that fail to be processed. I have reported this to support several times, but to no avail. Sometimes someone from support will reply, but it never seems to be resolved. Below are all the failed sequences from the last month.

BR Louis

Cluster ID: 6528787033886125  
Cluster ID: 887216142764262  
Cluster ID: 836477604837901  
Cluster ID: 199092306562556  
Cluster ID: 6805697556217698  
Cluster ID: 713138060274728  
Cluster ID: 2093502850984560  
Cluster ID: 1330874194203709  
Cluster ID: 1521658681708803  
Cluster ID: 244750628589301  
Cluster ID: 644413507584471  
Cluster ID: 871701170830688  
Cluster ID: 831537325178402  
Cluster ID: 1033689444668752

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**Author:** ![Yaro](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/yaro/32/71532_2.png) [@Yaro](https://forum.mapillary.com/u/Yaro)\
**Post date:** [November 8, 2023, 8:45am UTC](https://forum.mapillary.com/t/sequence-failed-processing/7555/2 "2023-11-08T08:45:26Z")

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Thanks for reporting. We will take a look.

cc @boris

* * *

BR, Yaro

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<div class="post-metadata">

**Author:** ![Lowiekse](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/lowiekse/32/72164_2.png) [@Lowiekse](https://forum.mapillary.com/u/Lowiekse)\
**Post date:** [November 8, 2023, 4:54pm UTC](https://forum.mapillary.com/t/sequence-failed-processing/7555/3 "2023-11-08T16:54:20Z")

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Thank you. I received also a response from @Nav via email.

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<div class="post-metadata">

**Author:** ![Lowiekse](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/lowiekse/32/72164_2.png) [@Lowiekse](https://forum.mapillary.com/u/Lowiekse)\
**Post date:** [November 10, 2023, 5:12pm UTC](https://forum.mapillary.com/t/sequence-failed-processing/7555/4 "2023-11-10T17:12:07Z")

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All my uploads are still under processing since 2 November. Involves thousands of photos.

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**Author:** ![Albergarri788](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/albergarri788/32/72036_2.png) [@Albergarri788](https://forum.mapillary.com/u/Albergarri788)\
**Post date:** [December 11, 2023, 1:14am UTC](https://forum.mapillary.com/t/sequence-failed-processing/7555/5 "2023-12-11T01:14:37Z")

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I’ve also experienced this issue with footage taken from places I’ll probably never go through again.

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<div class="post-metadata">

**Author:** ![Lowiekse](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/lowiekse/32/72164_2.png) [@Lowiekse](https://forum.mapillary.com/u/Lowiekse)\
**Post date:** [December 11, 2023, 5:04am UTC](https://forum.mapillary.com/t/sequence-failed-processing/7555/6 "2023-12-11T05:04:05Z")

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@Yaro @boris

Did you take only a look? 😉

Or did you found the problem?

BR Louis

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**Author:** ![boris](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/boris/32/71767_2.png) [@boris](https://forum.mapillary.com/u/boris)\
**Post date:** [December 11, 2023, 10:23am UTC](https://forum.mapillary.com/t/sequence-failed-processing/7555/7 "2023-12-11T10:23:26Z")

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@adalvit are you able to take a quick look at these sequences?

Generally anything that is in status “failed” can be re-uploaded. We had intermittent processing issues which I think have now been fixed, so everything should be processing now, but maybe @adalvit can confirm.

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**Author:** ![adalvit](https://avatars.discourse-cdn.com/v4/letter/a/c67d28/32.png) [@adalvit](https://forum.mapillary.com/u/adalvit)\
**Post date:** [December 12, 2023, 12:25pm UTC](https://forum.mapillary.com/t/sequence-failed-processing/7555/8 "2023-12-12T12:25:45Z")

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@Lowiekse I scheduled 1033689444668752 (23/07/2023) for reprocessing and it should be fixed by tomorrow. All others are unfortunately lost due to processing failures we had at the beginning of November.

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**Author:** ![Yaro](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/yaro/32/71532_2.png) [@Yaro](https://forum.mapillary.com/u/Yaro)\
**Post date:** [December 18, 2023, 1:02pm UTC](https://forum.mapillary.com/t/sequence-failed-processing/7555/9 "2023-12-18T13:02:35Z")

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Oh my. I checked the same day I’ve seen the message, but never answered here for unknown to me reasons, sorry for keeping you waiting ☹

PS @adalvit is the best person to answer this (i.e. processing related) type of questions, so when I said I checked that wasn’t actually me 🙂

BR, Yaro

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<div class="post-metadata">

**Author:** ![Lowiekse](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/lowiekse/32/72164_2.png) [@Lowiekse](https://forum.mapillary.com/u/Lowiekse)\
**Post date:** [December 18, 2023, 1:18pm UTC](https://forum.mapillary.com/t/sequence-failed-processing/7555/10 "2023-12-18T13:18:07Z")

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No problem. 😁

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<div class="post-metadata">

**Author:** ![Lowiekse](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/lowiekse/32/72164_2.png) [@Lowiekse](https://forum.mapillary.com/u/Lowiekse)\
**Post date:** [March 9, 2024, 1:16pm UTC](https://forum.mapillary.com/t/sequence-failed-processing/7555/11 "2024-03-09T13:16:30Z")

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Hello Alessandro @adalvit ,

There is sequence that had failed to processed.  
Key JMTPoVvELSHylDY37uRkpO

Some sequences of the 4th and 5th march are still unprocessed.  
Key’s;  
4th  
PrD7cW4xHwZpGgQ0qJOKRf  
zkCeQIG4PHExU2DaZYpbqR  
5th  
iaQl2LzJqFpITxWkmytuU0  
ISMbOscejKxJNrWiFY51Lk  
ylB6DUinZqX9faMJ1FjA2P  
SnEZ7HjmX9VuoKUTkLavWt  
Vo8W91b7CGs3PMDEleXBih

BR, Louis

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<div class="post-metadata">

**Author:** ![Lowiekse](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/lowiekse/32/72164_2.png) [@Lowiekse](https://forum.mapillary.com/u/Lowiekse)\
**Post date:** [March 12, 2024, 7:24pm UTC](https://forum.mapillary.com/t/sequence-failed-processing/7555/12 "2024-03-12T19:24:54Z")

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Meanwhile, uploads from 5 March have failed status.

@Yaro @adalvit ?

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<div class="post-metadata">

**Author:** ![eserte](https://avatars.discourse-cdn.com/v4/letter/e/67e7ee/32.png) [@eserte](https://forum.mapillary.com/u/eserte)\
**Post date:** [March 12, 2024, 7:54pm UTC](https://forum.mapillary.com/t/sequence-failed-processing/7555/13 "2024-03-12T19:54:19Z")

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I see failed sequences from 2024-03-08.

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**Author:** ![masterofnoroad](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/masterofnoroad/32/70694_2.png) [@masterofnoroad](https://forum.mapillary.com/u/masterofnoroad)\
**Post date:** [March 12, 2024, 8:43pm UTC](https://forum.mapillary.com/t/sequence-failed-processing/7555/14 "2024-03-12T20:43:48Z")

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yeah, I have also suspiciously lots of failed sequence status during last days uploads. But the pictures show on map and I can navigate through them so fine for me.

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**Author:** ![knikel](https://avatars.discourse-cdn.com/v4/letter/k/73ab20/32.png) [@knikel](https://forum.mapillary.com/u/knikel)\
**Post date:** [March 13, 2024, 7:06am UTC](https://forum.mapillary.com/t/sequence-failed-processing/7555/15 "2024-03-13T07:06:13Z")

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Hey folks, we’ve noticed an uptick in failed sequences caused by adjusting processing capacity on the platform. I rescheduled most of them in the last few days for re-processing. Keep in mind that failed might mean three things (what @masterofnoroad hinted at):

- my data somehow cannot be processed - you’ll see an error message, e.g. upload unretrievable
- my data failed processing due to non-data integrity issue and I don’t see images - our system should re-schedule it for processing in the next day or so
- my data failed processing due to non-data integrity issue and I see images - this means we anonymized your images, you can browse them around, but what’s missing are the detections and objects detected from your images. Our system attempts to re-process these in a few days from the failure.

Hope that helps.

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<div class="post-metadata">

**Author:** ![Lowiekse](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/lowiekse/32/72164_2.png) [@Lowiekse](https://forum.mapillary.com/u/Lowiekse)\
**Post date:** [March 13, 2024, 1:59pm UTC](https://forum.mapillary.com/t/sequence-failed-processing/7555/16 "2024-03-13T13:59:48Z")

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@knikel

Thank you for the explanation Kamiel

Let’s hope it works.

Fingers crossed.

More and more sequences have failed and are not approachable or openable on the map.

BR Louis

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<div class="post-metadata">

**Author:** ![Lowiekse](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/lowiekse/32/72164_2.png) [@Lowiekse](https://forum.mapillary.com/u/Lowiekse)\
**Post date:** [July 25, 2026, 9:25am UTC](https://forum.mapillary.com/t/sequence-failed-processing/7555/17 "2026-07-25T09:25:27Z")

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@adalvit @boris @Yaro

I see that a lot of sequences are still marked yellow in the overview in the app and on the website. There are too many to list them all here. Some are even from last year.

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**Author:** ![Yaro](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/yaro/32/71532_2.png) [@Yaro](https://forum.mapillary.com/u/Yaro)\
**Post date:** [July 27, 2026, 8:41am UTC](https://forum.mapillary.com/t/sequence-failed-processing/7555/18 "2026-07-27T08:41:06Z")

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Hi @Lowiekse, do you mean your recent uploads? Those might be due to delayed processing after uploading issues on the platform (and many people re-uploaded their captures at once). At the same time the spike has to be resolved by today. Regarding sequences in processing in general, we still have some number of sequences stuck in processing, and the fix there is complicated. We constantly decrease the number of those sequences, but it is not fully resolved. I don’t think there’s even a single reason for all of them.

Maybe @caglarpmeta knows more details about sequence stuck in processing.

\_\_  
BR, Yaro

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<div class="post-metadata">

**Author:** ![Lowiekse](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/lowiekse/32/72164_2.png) [@Lowiekse](https://forum.mapillary.com/u/Lowiekse)\
**Post date:** [July 27, 2026, 9:13am UTC](https://forum.mapillary.com/t/sequence-failed-processing/7555/19 "2026-07-27T09:13:58Z")

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No, I mean uploads from months ago and even from 2025.

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<div class="post-metadata">

**Author:** ![czecko](https://avatars.discourse-cdn.com/v4/letter/c/e9c0ed/32.png) [@czecko](https://forum.mapillary.com/u/czecko)\
**Post date:** [July 27, 2026, 9:26am UTC](https://forum.mapillary.com/t/sequence-failed-processing/7555/20 "2026-07-27T09:26:34Z")

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I don’t feel like scrolling through an hour’s worth of posts to confirm what @Lowiekse is saying, but yes, there are sequences from 2025 that are marked yellow and appear in my account.

It’s hard to provide a normal sequence management panel where you can sort by status, date upload, date take, etc… This has been discussed many times on the forum…

The only upside is that they didn’t get a red status, because then they would have disappeared without a trace…

[Next page](https://forum.mapillary.com/t/sequence-failed-processing/7555.md?page=2)
