# Problem with login **URL:** \ **Category:** iOS\ **Created:** [March 19, 2025, 4:31pm UTC](https://forum.mapillary.com/t/problem-with-login/9390 "2025-03-19T16:31:54Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![ptks](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/ptks/32/72573_2.png) [@ptks](https://forum.mapillary.com/u/ptks)\ **Post date:** [March 19, 2025, 4:31pm UTC](https://forum.mapillary.com/t/problem-with-login/9390/1 "2025-03-19T16:31:54Z")
I have a problem logging into my account on another device. I wanted to log in to my account on my new iPhone and I noticed that this is not possible because a message about an invalid email address pops up. Since I use the iPhone and iCloud as email, there is a “-” sign in my email from what I have noticed he is the culprit of this problem. Has anything changed regarding email addresses? Because previously I registered an account on this address without any problem and logged in on it, and now there is a problem. Is it possible to solve this problem in other way than changing the email address? Greetings ---
**Author:** ![boris](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/boris/32/71767_2.png) [@boris](https://forum.mapillary.com/u/boris)\ **Post date:** [March 25, 2025, 12:46pm UTC](https://forum.mapillary.com/t/problem-with-login/9390/2 "2025-03-25T12:46:24Z")
Hi @ptks - having a “-” in your email is no problem. I just confirmed that it works fine to have a “-” in your email when creating an account, confirming your email, and logging in. So it all works, maybe you are having a different problem like an incorrect password or typo in the email that you’re putting in? ---
**Author:** ![ptks](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/ptks/32/72573_2.png) [@ptks](https://forum.mapillary.com/u/ptks)\ **Post date:** [March 27, 2025, 10:54am UTC](https://forum.mapillary.com/t/problem-with-login/9390/3 "2025-03-27T10:54:53Z")
That the “-” sign was not a problem I know, because with this sign I created an account, logged in in the browser on the laptop, in the browser on the iPhone and in the iPhone app. I just wanted to log in on my second iPhone and then there was a problem. It is impossible for me to give the wrong email or password, because they complete automatically from iCloud keypass. Interestingly, before I wrote on the forum, I couldn’t log in, and now after writing this post, I logged in without any problem. So the problem wasn’t with the misspelled data, because I used the same login method I tried many times before. Strange situation. Nevermind, problem solved. ---
**Author:** ![boris](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/boris/32/71767_2.png) [@boris](https://forum.mapillary.com/u/boris)\ **Post date:** [March 27, 2025, 12:45pm UTC](https://forum.mapillary.com/t/problem-with-login/9390/4 "2025-03-27T12:45:33Z")
OK, glad to hear its working now @ptks - maybe there was some sort of intermittent server issue.