# Mapillary Desktop Uploader stops being installed on Win10 **URL:** \ **Category:** Web and notifications\ **Created:** [June 19, 2021, 5:32pm UTC](https://forum.mapillary.com/t/mapillary-desktop-uploader-stops-being-installed-on-win10/5012 "2021-06-19T17:32:47Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![htstndr](https://avatars.discourse-cdn.com/v4/letter/h/e19b73/32.png) [@htstndr](https://forum.mapillary.com/u/htstndr)\ **Post date:** [June 19, 2021, 5:32pm UTC](https://forum.mapillary.com/t/mapillary-desktop-uploader-stops-being-installed-on-win10/5012/1 "2021-06-19T17:32:47Z")
How to fix it? I tried it more than once and I also restarted my computer. Installation always stopson about 40 %, as shown in the screenshot. ![grafik](https://us1.discourse-cdn.com/flex015/uploads/mapillary/original/3X/a/9/a981c1a9d7fdbe6f00da5f8ad6de5e971ee627b9.png) ---
**Author:** ![htstndr](https://avatars.discourse-cdn.com/v4/letter/h/e19b73/32.png) [@htstndr](https://forum.mapillary.com/u/htstndr)\ **Post date:** [July 7, 2021, 12:09am UTC](https://forum.mapillary.com/t/mapillary-desktop-uploader-stops-being-installed-on-win10/5012/2 "2021-07-07T00:09:11Z")
After trying it on two Win10 computers, I tried it on a third Win10 computer. There it was successful. Maybe MS Defender did something on the first computers, I don’t know. But I could copy the folder, where it was sucessfully installed, to the other computers. The uploader is portable, nice! ---
**Author:** ![filohipo](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/filohipo/32/70809_2.png) [@filohipo](https://forum.mapillary.com/u/filohipo)\ **Post date:** [July 7, 2021, 12:14am UTC](https://forum.mapillary.com/t/mapillary-desktop-uploader-stops-being-installed-on-win10/5012/3 "2021-07-07T00:14:55Z")
Yours WIN 10 OS are 32 or 64 Bits ? Mapillary Desktop Uploader does not work in 32 bits machine Rgds F ---
**Author:** ![htstndr](https://avatars.discourse-cdn.com/v4/letter/h/e19b73/32.png) [@htstndr](https://forum.mapillary.com/u/htstndr)\ **Post date:** [July 7, 2021, 12:22am UTC](https://forum.mapillary.com/t/mapillary-desktop-uploader-stops-being-installed-on-win10/5012/4 "2021-07-07T00:22:12Z")
64.​​​​​​​ ---
**Author:** ![laye](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/laye/32/68100_2.png) [@laye](https://forum.mapillary.com/u/laye)\ **Post date:** [July 14, 2021, 1:11am UTC](https://forum.mapillary.com/t/mapillary-desktop-uploader-stops-being-installed-on-win10/5012/5 "2021-07-14T01:11:18Z")
Same issue here when I tried to download the new installer from here: [Mapillary Uploader for Desktop](https://www.mapillary.com/desktop-uploader) When I clicked on the Windows icon on the page, the actual file that was downloaded was called, wait for it… An\_2u9kyy9PeuFQkN802NBqnf9f4aAw\_LlbV2MdSCK3AZR8UYo0Rlj8\_liweOF39gpyBA4Q28SVgvCAKG2FD15rM9bwhy\_VrHY2tQCX-bRFVj0UixT70llRfZwBIx-I.exe Seriously guys!! What are you doing? Is it too hard to simply name the file something that’s recognisable? When I then tried to install it, it’s stuck at around 40% mark as well. I’m running on HP Spectre X360 i7, 64-bit machine with Windows 10.0.19041 ---
**Author:** ![nikola](https://avatars.discourse-cdn.com/v4/letter/n/a88e57/32.png) [@nikola](https://forum.mapillary.com/u/nikola)\ **Post date:** [July 15, 2021, 1:48pm UTC](https://forum.mapillary.com/t/mapillary-desktop-uploader-stops-being-installed-on-win10/5012/6 "2021-07-15T13:48:46Z")
When this happens it usually means that a previous version has already been installed and is in a state that is preventing an app with the same name to be installed. To fix it, try uninstalling the existing Mapillary Uploader app. If you can’t uninstall it in the default Win10 Apps window, try running appwiz.cpl to get to the legacy Uninstall program which should be able to do the job.