# Delay in processing from Mapillary Uploader in Imac **URL:** \ **Category:** Web and notifications\ **Created:** [April 18, 2024, 2:35pm UTC](https://forum.mapillary.com/t/delay-in-processing-from-mapillary-uploader-in-imac/7994 "2024-04-18T14:35:43Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![agalindo](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/agalindo/32/72271_2.png) [@agalindo](https://forum.mapillary.com/u/agalindo)\ **Post date:** [April 18, 2024, 2:35pm UTC](https://forum.mapillary.com/t/delay-in-processing-from-mapillary-uploader-in-imac/7994/1 "2024-04-18T14:35:43Z")
It is normal for a 360 capture to take several days to be processed from mapillary uploader, I uploaded a block and one image has been processing for more than 4 days, the rest uploaded ok ![Captura de Pantalla 2024-04-18 a la(s) 9.35.06 a. m.](https://us1.discourse-cdn.com/flex015/uploads/mapillary/original/3X/2/e/2e2f7fa32fd5ec0b9daee1c98ac54947e029d2d1.png) ---
**Author:** ![boris](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/boris/32/71767_2.png) [@boris](https://forum.mapillary.com/u/boris)\ **Post date:** [April 19, 2024, 8:03am UTC](https://forum.mapillary.com/t/delay-in-processing-from-mapillary-uploader-in-imac/7994/2 "2024-04-19T08:03:03Z")
Yes, some processing may take up to a week, but let us know if it still isn’t finished a week later. Smaller uploads will generally process quicker as well. Was it a 360 video, timelapse, or photos? ---
**Author:** ![agalindo](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/agalindo/32/72271_2.png) [@agalindo](https://forum.mapillary.com/u/agalindo)\ **Post date:** [April 19, 2024, 12:45pm UTC](https://forum.mapillary.com/t/delay-in-processing-from-mapillary-uploader-in-imac/7994/3 "2024-04-19T12:45:29Z")
Hello Boris, it was a 360 video ---
**Author:** ![boris](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/boris/32/71767_2.png) [@boris](https://forum.mapillary.com/u/boris)\ **Post date:** [April 19, 2024, 1:44pm UTC](https://forum.mapillary.com/t/delay-in-processing-from-mapillary-uploader-in-imac/7994/4 "2024-04-19T13:44:29Z")
Thank you for the clarification. In general you might have quicker processing when using timelapse (instructions for [GoPro Max](https://help.mapillary.com/hc/en-us/articles/360012674619-GoPro-MAX), [Insta360 x3](https://help.mapillary.com/hc/en-us/articles/11951588568604-Insta360-X3)) or not sure which camera you’re using? ---
**Author:** ![agalindo](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/agalindo/32/72271_2.png) [@agalindo](https://forum.mapillary.com/u/agalindo)\ **Post date:** [April 19, 2024, 3:03pm UTC](https://forum.mapillary.com/t/delay-in-processing-from-mapillary-uploader-in-imac/7994/5 "2024-04-19T15:03:24Z")
Yes Boris, I’m using the gopro Max ---
**Author:** ![Teddy73](https://avatars.discourse-cdn.com/v4/letter/t/3e96dc/32.png) [@Teddy73](https://forum.mapillary.com/u/Teddy73)\ **Post date:** [April 23, 2024, 8:11am UTC](https://forum.mapillary.com/t/delay-in-processing-from-mapillary-uploader-in-imac/7994/6 "2024-04-23T08:11:03Z")
I also use the uploader, on Ubuntu. No 360 captures, just regular Pictures from Action Cam with GPS in exif. Processing was ok unlil 6.4.2024. From 7.4. on , there are a lot of sequences missing, maybe 20% of all I uploaded. Currently, the yellow banner sais “Processing 6 captures from Apr. 12 to Apr. 20” but it said “from Apr. 7 to…” some days ago and the missing sequences did not show up yet. Not in my upload history, not on the map. They are just gone. All captures/uploads with Android during that time are ok. Problem is with the linux uploader. Can anyone from Mapillary check that? User teddy73 Thanks… ---
**Author:** ![boris](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/boris/32/71767_2.png) [@boris](https://forum.mapillary.com/u/boris)\ **Post date:** [April 23, 2024, 1:46pm UTC](https://forum.mapillary.com/t/delay-in-processing-from-mapillary-uploader-in-imac/7994/7 "2024-04-23T13:46:22Z")
@tao - are you able to take a look at these sequences? ---
**Author:** ![agalindo](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/agalindo/32/72271_2.png) [@agalindo](https://forum.mapillary.com/u/agalindo)\ **Post date:** [April 25, 2024, 10:59pm UTC](https://forum.mapillary.com/t/delay-in-processing-from-mapillary-uploader-in-imac/7994/8 "2024-04-25T22:59:53Z")
Hello Boris, It is still processing since April 14, there must be some problem, when I try to upload it again it tells me that the file already exists. Thanks ---
**Author:** ![boris](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/boris/32/71767_2.png) [@boris](https://forum.mapillary.com/u/boris)\ **Post date:** [April 26, 2024, 7:50am UTC](https://forum.mapillary.com/t/delay-in-processing-from-mapillary-uploader-in-imac/7994/9 "2024-04-26T07:50:08Z")
Yes, looks like it probably failed unfortunately. In the mapillary desktop uploader click on your username in the top left and select settings. Then toggle off “Skip uploaded files” - this will let you re-upload the file for processing once again. Sorry for the inconvenience! ---
**Author:** ![agalindo](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/agalindo/32/72271_2.png) [@agalindo](https://forum.mapillary.com/u/agalindo)\ **Post date:** [April 26, 2024, 11:37am UTC](https://forum.mapillary.com/t/delay-in-processing-from-mapillary-uploader-in-imac/7994/10 "2024-04-26T11:37:41Z")
No problem, those things happen, otherwise, thanks for the help. ---
**Author:** ![Teddy73](https://avatars.discourse-cdn.com/v4/letter/t/3e96dc/32.png) [@Teddy73](https://forum.mapillary.com/u/Teddy73)\ **Post date:** [April 29, 2024, 8:33am UTC](https://forum.mapillary.com/t/delay-in-processing-from-mapillary-uploader-in-imac/7994/11 "2024-04-29T08:33:37Z")
Hello, are there any news? The sequences still did not show up ☹ Currently, the yellow banner says: Processing 6 captures from Apr. 17 to Apr. 23 but I am missing sequences from Apr. 7 and Apr. 18 at least. Strange as well that I did not shoot anything at April 17… Please take a look, since I think I am not the only one with this problem. ---
**Author:** ![boris](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/boris/32/71767_2.png) [@boris](https://forum.mapillary.com/u/boris)\ **Post date:** [April 29, 2024, 8:38am UTC](https://forum.mapillary.com/t/delay-in-processing-from-mapillary-uploader-in-imac/7994/12 "2024-04-29T08:38:32Z")
@tao friendly ping to take a look 🙂 ---
**Author:** ![Teddy73](https://avatars.discourse-cdn.com/v4/letter/t/3e96dc/32.png) [@Teddy73](https://forum.mapillary.com/u/Teddy73)\ **Post date:** [May 13, 2024, 6:13am UTC](https://forum.mapillary.com/t/delay-in-processing-from-mapillary-uploader-in-imac/7994/13 "2024-05-13T06:13:06Z")
The sequences did not show up yet. I re-uploaded some important ones, some others are still missing, but nevermind. After some investigation and uploading a lot of sequences in the last days, where there are again some missing (but not many), I found out that the problem must be here: In Command line uploader, sequneces are cut at 500 pics or 2 GB of total size, whatever comes first. When the 500 pics are first, so that average file size of each picture is lower than 4 MB, there is never a problem. Problem of lost sequences arise when the cut is made at the 2 GB limit with fewer than 500 pics. But even here, it`s not always the case, not all squences disappear. But IF a sequence disappears, it`s always around the 2 GB limit. Do you get what I mean? @boris Maybe you can send this to the developers. @agalindo What was the average picture size of your sequences? Or: Were the sequences cut before 500 pics? ---
**Author:** ![agalindo](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/agalindo/32/72271_2.png) [@agalindo](https://forum.mapillary.com/u/agalindo)\ **Post date:** [May 13, 2024, 10:39pm UTC](https://forum.mapillary.com/t/delay-in-processing-from-mapillary-uploader-in-imac/7994/14 "2024-05-13T22:39:32Z")
In my case, the average was 900 images of approximately 200 MB. The problem arose, I think, because what was uploaded was a video that ended up becoming those 900 images.