# Can not Upload with smartphone **URL:** \ **Category:** Mobile apps\ **Created:** [April 8, 2020, 4:34pm UTC](https://forum.mapillary.com/t/can-not-upload-with-smartphone/3957 "2020-04-08T16:34:59Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![wegavision](https://avatars.discourse-cdn.com/v4/letter/w/f475e1/32.png) [@wegavision](https://forum.mapillary.com/u/wegavision)\ **Post date:** [April 8, 2020, 4:35pm UTC](https://forum.mapillary.com/t/can-not-upload-with-smartphone/3957/1 "2020-04-08T16:35:00Z")
using a samsung S5 with mapillary vers. 3.147 Last year there were no problems but now the Upload does not work. I use mapillary\_tools process to set the offset\_angle right. Using the mapillary\_tools for upload works, but so I can only upload when the computer is on. So last year I copy the pictures on the old smartphone and Upload them all the time. the mapillary\_tools made some new directories which are being uploaded but not the photos. the app says “Upload in progress blabla”, but nothing happens. ---
**Author:** ![wegavision](https://avatars.discourse-cdn.com/v4/letter/w/f475e1/32.png) [@wegavision](https://forum.mapillary.com/u/wegavision)\ **Post date:** [August 7, 2020, 6:36am UTC](https://forum.mapillary.com/t/can-not-upload-with-smartphone/3957/2 "2020-08-07T06:36:42Z")
Still the same problem and there a thousends of pics waiting to upload. Now I use a Xperia X, and it worked some months quite good. But suddenly the app disn’t find the pics anymore, it shows, if I use upload in the app, an empty space. I changed form SD-card to internal, but still not found the pics. If I took with the Xperia and the mapillary app some new pics, these will be found to upload, but not the others in the same file folder. ---
**Author:** ![eneerhut](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/eneerhut/32/1011_2.png) [@eneerhut](https://forum.mapillary.com/u/eneerhut)\ **Post date:** [August 7, 2020, 9:17am UTC](https://forum.mapillary.com/t/can-not-upload-with-smartphone/3957/3 "2020-08-07T09:17:51Z")
Which version of the app are you running? You will need the latest to upload successfully (v3.173). Can you please send your Android logs to [support@mapillary.com](mailto:support@mapillary.com). > **[Troubleshooting and reporting Android app issues](https://help.mapillary.com/hc/en-us/articles/360004176292-Troubleshooting-and-reporting-Android-app-issues)** > > As the saying goes: have you tried turning it off and on again? > Here are some things to check if you're experiencing trouble with the Mapillary Android app. If none of it helps, please email us at ... ---
**Author:** ![wegavision](https://avatars.discourse-cdn.com/v4/letter/w/f475e1/32.png) [@wegavision](https://forum.mapillary.com/u/wegavision)\ **Post date:** [August 7, 2020, 11:25am UTC](https://forum.mapillary.com/t/can-not-upload-with-smartphone/3957/4 "2020-08-07T11:25:27Z")
Ok I forgot. I reinstalled the app yesterday so it is the newest version, I used different SD-cards. I tried my old Huawai S7 and Samsung S3+S4. The Huawaip has the same problem, nothing to upload, The samsung S3+4 (with old app version) finds the pics and folders, but didn’t upload. I tried also use the folder mapillary use for upload named camera2\_0, and copied in there the pics (I made with a Yi.cam), but then there is an error and mapillary starts again. So, if I use SD\>android\>data\>app.mapillary\>files the app don’t find pics. I examined the status.json files, but they say, that there are files to upload: {“original\_nr\_of\_images”:707,“faultyImagesNo”:0,“scheduled\_for\_upload”:true,“upload\_finished”:false,“upload\_started”:false,“uploaded\_nbr\_of\_images”:0} I have no idea whatelse I can try. i use a Sony xperia X with android 8.0 ---
**Author:** ![wegavision](https://avatars.discourse-cdn.com/v4/letter/w/f475e1/32.png) [@wegavision](https://forum.mapillary.com/u/wegavision)\ **Post date:** [April 29, 2021, 10:37am UTC](https://forum.mapillary.com/t/can-not-upload-with-smartphone/3957/5 "2021-04-29T10:37:22Z")
> [@wegavision](#): > > se the fo Is there no solution? I made 1000s of pics last year using them with OSM and deleted them all. Now I am making new pics, but only the upload with python works. So I will delete them again. Even if I made the pics with mapillary, I can’t upload them, because mapillary do not recognized them. Once again I reinstalles mapillary on my Galaxy 5. Making some pics with mapillary, switching from cpature to upload and I can see the pics. Making some othe pics, switching to upoload mapillary has no more any pic to upload, even those, witch I can see before. Why do you note create an uploader for smartphone as the pythal for WIndows? ---
**Author:** ![wegavision](https://avatars.discourse-cdn.com/v4/letter/w/f475e1/32.png) [@wegavision](https://forum.mapillary.com/u/wegavision)\ **Post date:** [April 29, 2021, 12:14pm UTC](https://forum.mapillary.com/t/can-not-upload-with-smartphone/3957/6 "2021-04-29T12:14:33Z")
I tried the same on my Xperia X. If there is anything in the storage folder (/android/data/app.mapillary/files) mapillary even finds the fotos that are made with mapillary in (/android/data/app.mapillary/files/camera2\_0). When I moved all the pictures from /files to /files/camera2\_0 mapillary detects them. Now I try to upload…