# Are there any issues with Mapillary?

**URL:** <https://forum.mapillary.com/t/are-there-any-issues-with-mapillary/10414>\
**Category:** Map data and detections\
**Created:** [May 26, 2026, 11:35am UTC](https://forum.mapillary.com/t/are-there-any-issues-with-mapillary/10414 "2026-05-26T11:35:26Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![Lowiekse](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/lowiekse/32/72164_2.png) [@Lowiekse](https://forum.mapillary.com/u/Lowiekse)\
**Post date:** [May 26, 2026, 11:35am UTC](https://forum.mapillary.com/t/are-there-any-issues-with-mapillary/10414/1 "2026-05-26T11:35:26Z")

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No matter which sequence I try to watch, I get this error message every time. The photo appears when I hover over the dots. But as soon as I try to open it, an error message appears

 ![image](https://us1.discourse-cdn.com/flex015/uploads/mapillary/original/3X/0/8/08b57d14abb0f56aed1f34559472bf1d52af8fa7.jpeg)

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**Author:** ![boris](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/boris/32/71767_2.png) [@boris](https://forum.mapillary.com/u/boris)\
**Post date:** [May 26, 2026, 11:36am UTC](https://forum.mapillary.com/t/are-there-any-issues-with-mapillary/10414/2 "2026-05-26T11:36:07Z")

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Yes, we are aware of this issue and working on a fix now. cc: @Anders

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**Author:** ![Lowiekse](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/lowiekse/32/72164_2.png) [@Lowiekse](https://forum.mapillary.com/u/Lowiekse)\
**Post date:** [May 26, 2026, 11:37am UTC](https://forum.mapillary.com/t/are-there-any-issues-with-mapillary/10414/3 "2026-05-26T11:37:32Z")

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Wow, what a quick reply @boris 😅 🥳

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**Author:** ![Anders](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/anders/32/55_2.png) [@Anders](https://forum.mapillary.com/u/Anders)\
**Post date:** [May 26, 2026, 11:58am UTC](https://forum.mapillary.com/t/are-there-any-issues-with-mapillary/10414/4 "2026-05-26T11:58:09Z")

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Should be working now again!

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**Author:** ![Lowiekse](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/lowiekse/32/72164_2.png) [@Lowiekse](https://forum.mapillary.com/u/Lowiekse)\
**Post date:** [May 26, 2026, 12:03pm UTC](https://forum.mapillary.com/t/are-there-any-issues-with-mapillary/10414/5 "2026-05-26T12:03:56Z")

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Hooray, it’s working again. 🥳 🥳 🥳

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**Author:** ![Anders](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/anders/32/55_2.png) [@Anders](https://forum.mapillary.com/u/Anders)\
**Post date:** [May 26, 2026, 12:28pm UTC](https://forum.mapillary.com/t/are-there-any-issues-with-mapillary/10414/6 "2026-05-26T12:28:31Z")

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Apologies for the downtime, and thanks for reporting!

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**Author:** ![Lowiekse](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/lowiekse/32/72164_2.png) [@Lowiekse](https://forum.mapillary.com/u/Lowiekse)\
**Post date:** [May 26, 2026, 2:05pm UTC](https://forum.mapillary.com/t/are-there-any-issues-with-mapillary/10414/7 "2026-05-26T14:05:51Z")

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No problem. If technology didn’t fail every now and then, we’d all be out of work before long.

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**Author:** ![borgofum](https://avatars.discourse-cdn.com/v4/letter/b/ec9cab/32.png) [@borgofum](https://forum.mapillary.com/u/borgofum)\
**Post date:** [May 28, 2026, 1:51pm UTC](https://forum.mapillary.com/t/are-there-any-issues-with-mapillary/10414/8 "2026-05-28T13:51:24Z")

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It still happens in waterfox 6.6.13 (64 bit) while if I use crome on the same machine everything works fine.

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**Author:** ![boris](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/boris/32/71767_2.png) [@boris](https://forum.mapillary.com/u/boris)\
**Post date:** [May 29, 2026, 7:45am UTC](https://forum.mapillary.com/t/are-there-any-issues-with-mapillary/10414/9 "2026-05-29T07:45:54Z")

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Hi @borgofum - I just tested on waterfox 6.6.13 (aarch64) on MacOS, everything seems to work fine. Are you still having an issue? Could you do a force reload or clear your cache to confirm?

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**Author:** ![borgofum](https://avatars.discourse-cdn.com/v4/letter/b/ec9cab/32.png) [@borgofum](https://forum.mapillary.com/u/borgofum)\
**Post date:** [May 29, 2026, 10:29am UTC](https://forum.mapillary.com/t/are-there-any-issues-with-mapillary/10414/10 "2026-05-29T10:29:52Z")

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Thanks @Boris, your guess about the browser settings helped me find the problem. I had set “Enhanced Tracking Protection” to “Strict”. Changing it to “Standard” solved the problem.

The setting had been in place for a long time, but I only noticed the issue recently, so I guess something changed on your side in the meantime.

Anyway, the new setting fixed the issue for me, so that’s fine.

I also noticed that the red “Delete Entire Sequence” button did not appear in the image details when Waterfox setup was set to “Strict”.

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**Author:** ![boris](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/boris/32/71767_2.png) [@boris](https://forum.mapillary.com/u/boris)\
**Post date:** [May 29, 2026, 12:39pm UTC](https://forum.mapillary.com/t/are-there-any-issues-with-mapillary/10414/11 "2026-05-29T12:39:09Z")

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Cool, glad you were able to pin this down!
