# Android App does not accept Dots in Emailadresses

**URL:** <https://forum.mapillary.com/t/android-app-does-not-accept-dots-in-emailadresses/6906>\
**Category:** Android\
**Created:** [April 7, 2023, 8:40am UTC](https://forum.mapillary.com/t/android-app-does-not-accept-dots-in-emailadresses/6906 "2023-04-07T08:40:59Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![creinke](https://avatars.discourse-cdn.com/v4/letter/c/eb9ed0/32.png) [@creinke](https://forum.mapillary.com/u/creinke)\
**Post date:** [April 7, 2023, 8:40am UTC](https://forum.mapillary.com/t/android-app-does-not-accept-dots-in-emailadresses/6906/1 "2023-04-07T08:40:59Z")

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Hi,  
I failed to log in on the latest App Version with my mapillary web account.  
If I enter my Email adress “[yyy.xxx@mail-account.de](mailto:yyy.xxx@mail-account.de)” it says “please use a valid email adress”.  
I also tried to register a new accout with this Email adress, but it failed with the same error message.

So I tried an Email adress without a Dot, and the registration and log in worked.

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**Author:** ![Yaro](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/yaro/32/71532_2.png) [@Yaro](https://forum.mapillary.com/u/Yaro)\
**Post date:** [April 11, 2023, 11:40am UTC](https://forum.mapillary.com/t/android-app-does-not-accept-dots-in-emailadresses/6906/2 "2023-04-11T11:40:49Z")

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Hi @creinke, could you check the app version you’re using?

PS I have tried to register a user for [yyy.xxx@mail-account.de](mailto:yyy.xxx@mail-account.de) and it looks ok. I don’t have access to the confirmation email, but during the login I’m prompted with “email not confirmed” which is a good sign.

BR, Yaro

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**Author:** ![creinke](https://avatars.discourse-cdn.com/v4/letter/c/eb9ed0/32.png) [@creinke](https://forum.mapillary.com/u/creinke)\
**Post date:** [April 11, 2023, 12:38pm UTC](https://forum.mapillary.com/t/android-app-does-not-accept-dots-in-emailadresses/6906/3 "2023-04-11T12:38:47Z")

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Hi Yaro,.  
the App Version ist

 ![Screenshot_20230411-143311](https://us1.discourse-cdn.com/flex015/uploads/mapillary/original/3X/e/9/e974fa3203cd4aa85d16ae4a73f9637f8d01b9f8.png).

Regards  
Christof

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**Author:** ![Sphereo](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/sphereo/32/701_2.png) [@Sphereo](https://forum.mapillary.com/u/Sphereo)\
**Post date:** [March 21, 2024, 7:59pm UTC](https://forum.mapillary.com/t/android-app-does-not-accept-dots-in-emailadresses/6906/4 "2024-03-21T19:59:14Z")

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I have the same issue on iOS with app 5.9.0 and an email address of the form “[word-mapillary@word.de](mailto:word-mapillary@word.de)”

It’s a valid email address but rejected by the app.

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**Author:** ![Yaro](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/yaro/32/71532_2.png) [@Yaro](https://forum.mapillary.com/u/Yaro)\
**Post date:** [March 21, 2024, 11:23pm UTC](https://forum.mapillary.com/t/android-app-does-not-accept-dots-in-emailadresses/6906/5 "2024-03-21T23:23:12Z")

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@Anders could you help here?

–  
BR, Yaro
