# 403 UPLOAD Error **URL:** \ **Category:** Contributing and equipment\ **Created:** [January 27, 2019, 7:57am UTC](https://forum.mapillary.com/t/403-upload-error/2545 "2019-01-27T07:57:11Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![velmyshanovnyi](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/velmyshanovnyi/32/68400_2.png) [@velmyshanovnyi](https://forum.mapillary.com/u/velmyshanovnyi)\ **Post date:** [January 27, 2019, 7:57am UTC](https://forum.mapillary.com/t/403-upload-error/2545/1 "2019-01-27T07:57:11Z")
over 12 Hour… …0% (((((( ![image](https://us1.discourse-cdn.com/flex015/uploads/mapillary/original/3X/f/a/faaaa86e933a325f037c4cbd7a7ca85b65849624.png) PC config: Xeon 4core 3,5@ / 32Gb RAM / ![image](https://us1.discourse-cdn.com/flex015/uploads/mapillary/original/3X/8/b/8b4429bc6cf3f07990ac91e324ea120570ea601c.png) or CMD mapillary\_tools.exe upload --import\_path “C/adjusted” ![image](https://us1.discourse-cdn.com/flex015/uploads/mapillary/original/3X/e/6/e616bee31ad9f30473eecc6025ed03f582fe79e7.png) ---
**Author:** ![velmyshanovnyi](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/velmyshanovnyi/32/68400_2.png) [@velmyshanovnyi](https://forum.mapillary.com/u/velmyshanovnyi)\ **Post date:** [January 27, 2019, 10:29am UTC](https://forum.mapillary.com/t/403-upload-error/2545/2 "2019-01-27T10:29:10Z")
Im have many processed, and not upload photos… ![image](https://us1.discourse-cdn.com/flex015/uploads/mapillary/original/3X/d/2/d293cabb20a57a0767605b4c16322cc6c947343d.png) ![image](https://us1.discourse-cdn.com/flex015/uploads/mapillary/original/3X/c/5/c532c0b25b295589d00b3ba7bed69d0af27a24e4.png) ---
**Author:** ![Brenna](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/brenna/32/68062_2.png) [@Brenna](https://forum.mapillary.com/u/Brenna)\ **Post date:** [January 28, 2019, 6:53am UTC](https://forum.mapillary.com/t/403-upload-error/2545/3 "2019-01-28T06:53:50Z")
Hey @velmyshanovnyi – I’ve reached out in email but will respond here just in case as well. Could you email me the logs from the desktop uploader? Can you try reinstalling? ---
**Author:** ![bob3bob3](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/bob3bob3/32/68393_2.png) [@bob3bob3](https://forum.mapillary.com/u/bob3bob3)\ **Post date:** [January 28, 2019, 7:51am UTC](https://forum.mapillary.com/t/403-upload-error/2545/4 "2019-01-28T07:51:57Z")
I just resolved a major 403 problem by deleting my Mapillary config file (Linux) such that I had to enter email/password again at the next upload. I did however have to rerun the processing as the old auth info had been written to the image EXIF. In my case I just deleted the .mapillary/log structure and ran processing “normally” on the already written geocoded info. (ie not --rerun) Hope this helps… ---
**Author:** ![velmyshanovnyi](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/velmyshanovnyi/32/68400_2.png) [@velmyshanovnyi](https://forum.mapillary.com/u/velmyshanovnyi)\ **Post date:** [January 28, 2019, 9:05am UTC](https://forum.mapillary.com/t/403-upload-error/2545/5 "2019-01-28T09:05:10Z")
that is, I need to take over 200k all original photos from 7 cameras (without EXIF), once again the process of their ea EXIF (gpx to JpgEXIF), and then re-download ALL (non --rerun)? ??? this is not a problem for me, I want to understand whether everything is understood correctly ---
**Author:** ![bob3bob3](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/bob3bob3/32/68393_2.png) [@bob3bob3](https://forum.mapillary.com/u/bob3bob3)\ **Post date:** [January 28, 2019, 11:34am UTC](https://forum.mapillary.com/t/403-upload-error/2545/6 "2019-01-28T11:34:23Z")
I am a user, not a member of the project support team. mapillary\_tools process by default only inserts the EXIF Image Description tag, I specify --overwrite\_all\_EXIF\_tags so that data was was used instead of gpx. Re-processing the photos on your disk probably be easier than camera download. That will overwrite the EXIF tag, but needs gpx data. I don’t know how to modify authentication data only. Perhaps wait for Brenna? ---
**Author:** ![Brenna](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/brenna/32/68062_2.png) [@Brenna](https://forum.mapillary.com/u/Brenna)\ **Post date:** [January 28, 2019, 2:00pm UTC](https://forum.mapillary.com/t/403-upload-error/2545/7 "2019-01-28T14:00:46Z")
Thanks @bob3bob3 for the suggestions (I just read your email too, and will shoot you a response shortly) @velmyshanovnyi I have your info in the email you just sent me and I’m going to compile it for the devs to look at to see if they can figure out how to help – Unfortunately this is beyond me so I need their guidance to get the right answer for you. Hang tight, I’ll be in touch once I have something! ---
**Author:** ![velmyshanovnyi](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/velmyshanovnyi/32/68400_2.png) [@velmyshanovnyi](https://forum.mapillary.com/u/velmyshanovnyi)\ **Post date:** [January 28, 2019, 5:46pm UTC](https://forum.mapillary.com/t/403-upload-error/2545/8 "2019-01-28T17:46:49Z")
@Brenna I will continue through the web uploader, but he sometimes breaks, so i have to do much longer and sometimes with a few tries … I hope I’ll have time to download everything until the end of the competition ---
**Author:** ![velmyshanovnyi](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/velmyshanovnyi/32/68400_2.png) [@velmyshanovnyi](https://forum.mapillary.com/u/velmyshanovnyi)\ **Post date:** [January 30, 2019, 9:40am UTC](https://forum.mapillary.com/t/403-upload-error/2545/9 "2019-01-30T09:40:06Z")
@Brenna not fixed ((( ![image](https://us1.discourse-cdn.com/flex015/uploads/mapillary/original/3X/f/3/f3b072cb59f58fda506697f72aa97506489764a3.png) * * * UPD1 all cameras error upload (((( ![image](https://us1.discourse-cdn.com/flex015/uploads/mapillary/original/3X/8/8/880e1b4d80850b32bd0157a11fcb63a8f0d9565c.png) cmd C:\ffmpeg\bin\mapillary\_tools.exe --advanced authenticate --user\_name velmyshanovnyi --user\_email %EMAIL% --user\_password %PASSWORD% C:\ffmpeg\bin\mapillary\_tools.exe process\_and\_upload --advanced --import\_path “G” --user\_name velmyshanovnyi --number\_threads 1 --max\_attempts 3 --verbose --rerun --flag\_duplicates --duplicate\_distance 0.5 ---
**Author:** ![bob3bob3](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/bob3bob3/32/68393_2.png) [@bob3bob3](https://forum.mapillary.com/u/bob3bob3)\ **Post date:** [January 31, 2019, 2:48am UTC](https://forum.mapillary.com/t/403-upload-error/2545/10 "2019-01-31T02:48:52Z")
I get the impression (needs to be verified) that process\_and\_upload validates user/passwd against the server, whereas authenticate only modifies the config locally. If this is the case perhaps deleting or moving the config file and rerunning only the process\_and\_upload might be worth a try. You will be prompted for email/password. (This is how I made my 403 fault clear) ---
**Author:** ![velmyshanovnyi](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/velmyshanovnyi/32/68400_2.png) [@velmyshanovnyi](https://forum.mapillary.com/u/velmyshanovnyi)\ **Post date:** [January 31, 2019, 12:02pm UTC](https://forum.mapillary.com/t/403-upload-error/2545/11 "2019-01-31T12:02:29Z")
specify which one should delete the configuration? ---
**Author:** ![velmyshanovnyi](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/velmyshanovnyi/32/68400_2.png) [@velmyshanovnyi](https://forum.mapillary.com/u/velmyshanovnyi)\ **Post date:** [January 31, 2019, 1:38pm UTC](https://forum.mapillary.com/t/403-upload-error/2545/12 "2019-01-31T13:38:54Z")
new day - new error (c) ![image](https://us1.discourse-cdn.com/flex015/uploads/mapillary/original/3X/0/8/08b3f96cd4bc5d22e206076f9e2dcc27928b5dc7.png) ``` Running sequence_process for 0 images, skipping 0 images. Running sequence_process for 0 images, skipping 0 images. Running sequence_process for 0 images, skipping 0 images. Running sequence_process for 0 images, skipping 0 images. Running sequence_process for 0 images, skipping 0 images. Sub process ended Running upload_params_process for 13384 images, skipping 0 images. Sub process ended Running mapillary_image_description for 13384 images, skipping 0 images. Sub process ended Process done. Uploading 11665 images with valid mapillary tags (Skipping 1719) Uploading 1. sequence with 5 threads HTTP error: HTTP Error 403: Forbidden on mapicam-A-0-20190130-142707.jpg, will attempt upload again for 49 more times HTTP error: HTTP Error 403: Forbidden on mapicam-A-0-20190130-142708.jpg, will attempt upload again for 49 more times HTTP error: HTTP Error 403: Forbidden on mapicam-A-0-20190130-142706.jpg, will attempt upload again for 49 more times HTTP error: HTTP Error 403: Forbidden on mapicam-A-0-20190130-142651.jpg, will attempt upload again for 49 more times HTTP error: HTTP Error 403: Forbidden on mapicam-A-0-20190130-142705.jpg, will attempt upload again for 49 more times ``` ---
**Author:** ![bob3bob3](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/bob3bob3/32/68393_2.png) [@bob3bob3](https://forum.mapillary.com/u/bob3bob3)\ **Post date:** [February 1, 2019, 3:20am UTC](https://forum.mapillary.com/t/403-upload-error/2545/13 "2019-02-01T03:20:28Z")
I dont know the Windows location of config sorry. Linux is in $HOME/.config/mapillary so possibly look at C:\Users%name%\mapillary ---
**Author:** ![velmyshanovnyi](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/velmyshanovnyi/32/68400_2.png) [@velmyshanovnyi](https://forum.mapillary.com/u/velmyshanovnyi)\ **Post date:** [February 1, 2019, 10:39am UTC](https://forum.mapillary.com/t/403-upload-error/2545/14 "2019-02-01T10:39:07Z")
thnx )) C:\Users%USERNAME%.config\mapillary ![image](https://us1.discourse-cdn.com/flex015/uploads/mapillary/original/3X/7/7/7705507ab3fcd78ce3c9883a4c3a4d45c2428df1.png) ---
**Author:** ![milkcrateridesabike](https://avatars.discourse-cdn.com/v4/letter/m/f475e1/32.png) [@milkcrateridesabike](https://forum.mapillary.com/u/milkcrateridesabike)\ **Post date:** [March 21, 2019, 3:01am UTC](https://forum.mapillary.com/t/403-upload-error/2545/15 "2019-03-21T03:01:58Z")
I ran into the same issue, wanted to put brief steps on how to resolve this. Delete your .config/mapillary/config file. Reauthenticate. Then run the `process` command with `--rerun` set. Then upload. The rerun flag regenerates the metadata used by the `upload` command. ---
**Author:** ![velmyshanovnyi](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/velmyshanovnyi/32/68400_2.png) [@velmyshanovnyi](https://forum.mapillary.com/u/velmyshanovnyi)\ **Post date:** [April 16, 2019, 3:20am UTC](https://forum.mapillary.com/t/403-upload-error/2545/16 "2019-04-16T03:20:39Z")
## cmd UPLOAD mapillary\_tools.exe v-0.4.2 (v-0.5.0 = nonStable:( ) windows10 BlackVue 900 :: [1] DELETE .config cmd cd c: cd %HOMEPATH% DEL /F/Q/S %HOMEPATH%.config\mapillary\*.\* \> NUL DEL /F/Q/S %HOMEPATH%.config\mapillary\* \> NUL RMDIR /Q/S %HOMEPATH%.config\mapillary %MapiCamMapillaryTools% authenticate --advanced --user\_name %UserName% :: [2] RUN process again on each folder re-authenticating when prompted :: D:\mapicam\tools\mapillary\mapillary\_tools.exe authenticate --advanced --help :: D:\mapicam\tools\mapillary\mapillary\_tools.exe authenticate --advanced --user\_name velmyshanovnyi :: [3] UPLOAD Upload reprocessed imagery. D:\mapicam\tools\mapillary\mapillary\_tools.exe upload --verbose --advanced --import\_path “F:\BlackVue\20190404-A-odeska\Record\jpg” --number\_threads 10 --max\_attempts 10 * * * LOG FILE: ``` 16.04.2019 1:04:00,28 # 16.04.2019 1:04:00,28 # [8] ############################################################### 16.04.2019 1:04:00,29 # [8] 16.04.2019 1:04:00,29 # [8] # [8] START : Upload2Mapillary 16.04.2019 1:04:00,30 # [8] 16.04.2019 1:04:00,30 # [8] --------------------------------------------------------------- 16.04.2019 1:04:00,31 # [8] 16.04.2019 1:04:00,36 # [8] MapiCamFolder = D:\mapicam 16.04.2019 1:04:00,37 # [8] MapiCamMapillaryTools = D:\mapicam\tools\mapillary\mapillary_tools.exe 16.04.2019 1:04:00,37 # [8] BlackVueFolder = F:\BlackVue\20190404-A-odeska 16.04.2019 1:04:00,38 # [8] BlackVueFPS = 10 16.04.2019 1:04:00,38 # [8] BlackVueInterval = 0.1 16.04.2019 1:04:00,39 # [8] BlackDuplicateDistance = 0.2 16.04.2019 1:04:00,39 # [8] MapiCamUsernameAtMapillary = velmyshanovnyi 16.04.2019 1:04:00,40 # [8] MapiCamPhaseNum = [8] 16.04.2019 1:04:00,40 # [8] MapiCamLOG = F:\BlackVue\20190404-A-odeska\mapicam-LOG.txt 16.04.2019 1:04:00,41 # [8] uploadImportPath = Record\jpg 16.04.2019 1:04:00,41 # [8] = F:\BlackVue\20190404-A-odeska\Record\jpg 16.04.2019 1:04:00,42 # [8] 16.04.2019 1:04:00,42 # [8] --------------------------------------------------------------- 16.04.2019 1:04:00,43 # [8] 16.04.2019 1:04:00,55 # [8] --------------------------------------------------------------- 16.04.2019 1:04:00,55 # [8] upload = RUN 16.04.2019 1:04:00,56 # [8] parametr = 16.04.2019 1:04:00,56 # [8] D:\mapicam\tools\mapillary\mapillary_tools.exe upload --verbose --advanced --import_path "F:\BlackVue\20190404-A-odeska\Record\jpg" --number_threads 10 --max_attempts 10 16.04.2019 1:04:00,57 # [8] --------------------------------------------------------------- 16.04.2019 1:04:00,57 # [8] Uploading 84585 images with valid mapillary tags (Skipping 23062) Uploading 1. sequence with 10 threads [------------------------------------------------------------] 0.4% ... 223 images left. [=-----------------------------------------------------------] 0.9% ... 222 images left. [=-----------------------------------------------------------] 1.3% ... 221 images left. [=-----------------------------------------------------------] 1.8% ... 220 images left. [=-----------------------------------------------------------] 2.2% ... 219 images left. [==----------------------------------------------------------] 2.7% ... 218 images left. [==----------------------------------------------------------] 3.1% ... 217 images left. [==----------------------------------------------------------] 3.6% ... 216 images left. [==----------------------------------------------------------] 4.0% ... 215 images left. [===---------------------------------------------------------] 4.5% ... 214 images left. HTTP error: HTTP Error 403: Forbidden on 20190404_082047_NF_000025.jpg, will attempt upload again for 9 more times HTTP error: HTTP Error 403: Forbidden on 20190404_082047_NF_000038.jpg, will attempt upload again for 9 more times HTTP error: HTTP Error 403: Forbidden on 20190404_082047_NF_000014.jpg, will attempt upload again for 9 more times HTTP error: HTTP Error 403: Forbidden on 20190404_082047_NF_000009.jpg, will attempt upload again for 9 more times HTTP error: HTTP Error 403: Forbidden on 20190404_082047_NF_000049.jpg, will attempt upload again for 9 more times HTTP error: HTTP Error 403: Forbidden on 20190404_082047_NF_000031.jpg, will attempt upload again for 9 more times HTTP error: HTTP Error 403: Forbidden on 20190404_082047_NF_000001.jpg, will attempt upload again for 9 more times HTTP error: HTTP Error 403: Forbidden on 20190404_082047_NF_000044.jpg, will attempt upload again for 9 more times HTTP error: HTTP Error 403: Forbidden on 20190404_082047_NF_000019.jpg, will attempt upload again for 9 more times HTTP error: HTTP Error 403: Forbidden on 20190404_082047_NF_000005.jpg, will attempt upload again for 9 more times HTTP error: HTTP Error 403: Forbidden on 20190404_082047_NF_000025.jpg, will attempt upload again for 8 more times HTTP error: HTTP Error 403: Forbidden on 20190404_082047_NF_000014.jpg, will attempt upload again for 8 more times HTTP error: HTTP Error 403: Forbidden on 20190404_082047_NF_000038.jpg, will attempt upload again for 8 more times HTTP error: HTTP Error 403: Forbidden on 20190404_082047_NF_000009.jpg, will attempt upload again for 8 more times HTTP error: HTTP Error 403: Forbidden on 20190404_082047_NF_000049.jpg, will attempt upload again for 8 more times HTTP error: HTTP Error 403: Forbidden on 20190404_082047_NF_000001.jpg, will attempt upload again for 8 more times HTTP error: HTTP Error 403: Forbidden on 20190404_082047_NF_000031.jpg, will attempt upload again for 8 more times HTTP error: HTTP Error 403: Forbidden on 20190404_082047_NF_000044.jpg, will attempt upload again for 8 more times HTTP error: HTTP Error 403: Forbidden on 20190404_082047_NF_000019.jpg, will attempt upload again for 8 more times HTTP error: HTTP Error 403: Forbidden on 20190404_082047_NF_000005.jpg, will attempt upload again for 8 more times HTTP error: HTTP Error 403: Forbidden on 20190404_082047_NF_000038.jpg, will attempt upload again for 7 more times HTTP error: HTTP Error 403: Forbidden on 20190404_082047_NF_000009.jpg, will attempt upload again for 7 more times HTTP error: HTTP Error 403: Forbidden on 20190404_082047_NF_000025.jpg, will attempt upload again for 7 more times HTTP error: HTTP Error 403: Forbidden on 20190404_082047_NF_000031.jpg, will attempt upload again for 7 more times HTTP error: HTTP Error 403: Forbidden on 20190404_082047_NF_000049.jpg, will attempt upload again for 7 more times HTTP error: HTTP Error 403: Forbidden on 20190404_082047_NF_000001.jpg, will attempt upload again for 7 more times HTTP error: HTTP Error 403: Forbidden on 20190404_082047_NF_000044.jpg, will attempt upload again for 7 more times HTTP error: HTTP Error 403: Forbidden on 20190404_082047_NF_000019.jpg, will attempt upload again for 7 more times HTTP error: HTTP Error 403: Forbidden on 20190404_082047_NF_000014.jpg, will attempt upload again for 7 more times HTTP error: HTTP Error 403: Forbidden on 20190404_082047_NF_000005.jpg, will attempt upload again for 7 more times (...) ``` ---
**Author:** ![bergie](https://avatars.discourse-cdn.com/v4/letter/b/e56c9b/32.png) [@bergie](https://forum.mapillary.com/u/bergie)\ **Post date:** [December 12, 2019, 9:49am UTC](https://forum.mapillary.com/t/403-upload-error/2545/17 "2019-12-12T09:49:06Z")
I have the same problem, happens with command line uploader, and the desktop uploader simply shows 0/10000 files have uploaded, or this message from the command line: HTTP error: HTTP Error 403: Forbidden on G0162813.JPG, will attempt upload again for 49 more times. It seems like the files are prepared, but then some how the network (Mapillary or local) does not allow the transfer. I have cleared the conf file. Have removed and re-installed, still no luck. Any advise? ---
**Author:** ![bob3bob3](https://sea1.discourse-cdn.com/flex015/user_avatar/forum.mapillary.com/bob3bob3/32/68393_2.png) [@bob3bob3](https://forum.mapillary.com/u/bob3bob3)\ **Post date:** [December 12, 2019, 8:44pm UTC](https://forum.mapillary.com/t/403-upload-error/2545/18 "2019-12-12T20:44:42Z")
From memory. I use to get 403’s when my auth credentials were wrong. I vaguely remember that I had to delete the $HOME/.config/mapillary/config file and simply rerun the process/upload command. It then prompted for the username/password, saved as config, rewrote all the mapillary image EXIF’s and uploaded successfully… (Linux command line uploader - mapillary\_tools) ---
**Author:** ![countzero5](https://avatars.discourse-cdn.com/v4/letter/c/ee7513/32.png) [@countzero5](https://forum.mapillary.com/u/countzero5)\ **Post date:** [December 14, 2019, 4:55pm UTC](https://forum.mapillary.com/t/403-upload-error/2545/19 "2019-12-14T16:55:58Z")
Getting 403 since this weekend. Tried re-processing, deleting the .mapillary folder the uploader creates within the picture directory, the config folder and re-authenticating. Nothing helps. (Windows uploader.) It feels like there is a different problem every week - last weekend it took 6 days until my uploads showed up on the map, which makes it hard for me to plan my next trips -, and I am getting tired. I usually push 40-50k pictures per weekend, and since both Here and Kaart left months ago I am literally (check the leaderboards for the UAE) the only one in the whole country still contributing in a meaningful way. But if I have to spend more time sorting Mapillary issues than taking pictures … ---
**Author:** ![man\_from\_barnaul](https://avatars.discourse-cdn.com/v4/letter/m/6a8cbe/32.png) [@man\_from\_barnaul](https://forum.mapillary.com/u/man_from_barnaul)\ **Post date:** [December 16, 2019, 4:32pm UTC](https://forum.mapillary.com/t/403-upload-error/2545/20 "2019-12-16T16:32:30Z")
Strange … I have the same problems, it is not clear which magazines should be sent to tech support, the loader from 3 folders has not added any photos. [Next page](https://forum.mapillary.com/t/403-upload-error/2545.md?page=2)